In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2024 - 07:00 NZST
Scheduled - C1 compute in the POR region will be undergoing routine background maintenance. No disruption is expected during this time.

C2-Burst and C2-GPU compute is not affected.

May 6, 2024 07:00 - May 10, 2024 15:00 NZST
Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) ? Operational
Compute (nz-hlz-1) ? Operational
Block storage (nz-hlz-1) ? Operational
Object storage (nz-hlz-1) ? Operational
Network (nz-hlz-1) ? Operational
Load balancer (nz-hlz-1) ? Operational
Cloud orchestration (nz-hlz-1) ? Operational
Kubernetes (nz-hlz-1) ? Operational
Database service Operational
Porirua region Under Maintenance
APIs (nz-por-1) ? Operational
Compute (nz-por-1) ? Under Maintenance
Block storage (nz-por-1) ? Operational
Object storage (nz-por-1) ? Operational
Network (nz-por-1) ? Operational
Load balancer (nz-por-1) ? Operational
Cloud orchestration (nz-por-1) ? Operational
Kubernetes (nz-por-1) ? Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) ? Operational
Compute (nz-wlg-2) ? Operational
Block storage (nz-wlg-2) ? Operational
Object storage (nz-wlg-2) ? Operational
Network (nz-wlg-2) ? Operational
Load balancer (nz-wlg-2) ? Operational
Cloud orchestration (nz-wlg-2) ? Operational
Kubernetes (nz-wlg-1) ? Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
C2-GPU compute maintenance May 13, 2024 07:00-16:00 NZST
The C2-GPU compute service in the nz-por-1 region will be undergoing maintenance to upgrade the GPU drivers to the 535 release. This change also introduces support for CUDA 12.1.

During this upgrade the C2-GPU compute service will be unavailable and any C2-GPU instances running during this window will be shut down for the duration of the upgrade.

After the update existing instances will continue to work as normal using the existing 525 driver, however will require upgrading to driver release 535 before installing CUDA 12.1.

The C1 and C2-Burst compute services are unaffected by this maintenance.

Posted on Apr 26, 2024 - 10:27 NZST
Past Incidents
May 7, 2024

No incidents reported today.

May 6, 2024

Unresolved incident: Routine C1 compute maintenance in POR.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024
Completed - The scheduled maintenance has been completed.
May 1, 20:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 10:00 NZST
Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).

May 1, 09:22 NZST
Apr 30, 2024
Completed - The scheduled maintenance has been completed.
Apr 30, 20:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 11:00 NZST
Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).

Apr 30, 10:58 NZST
Apr 29, 2024
Completed - The scheduled maintenance has been completed.
Apr 29, 20:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:00 NZST
Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).

Apr 29, 09:47 NZST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Completed - The scheduled maintenance has been completed.
Apr 25, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 12:00 NZST
Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).

Apr 25, 11:46 NZST
Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 23:31 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 09:31 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 09:30 NZST
Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 19:15 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 09:15 NZST
Scheduled - We are performing two upgrades of the Networking Service(Neutron) in each region. This will occur in Porirua over two weeks starting on the 22nd April

Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process:

Week 1

Monday 22nd April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 22nd -> Wednesday 24th: Routers will experience interruptions which may be up to 60 seconds

Wednesday 24th from 18:00 until 22:00: Compute instances may experience network interruptions of up to 180 seconds, once each week.

Thursday 25th and Friday 26th from 18:00 until 22:00: Backup days for compute service actions. We expect to complete these on the Wednesday 24th however have left two backup windows which will be notified on https://catalystcloud.statuspage.io/ if these need to be delayed. You can subscribe for email notifications on our statuspage for updates.

Week 2

Monday 29th April: The Networking API (Neutron) will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes

Monday 29th - Wednesday 1st May: Routers will experience interruptions which may be up to 60 seconds

Support will be available via your usual support channels. Please make contact if you require our assistance or to report any outage in excess of those expected(see above).

Apr 23, 09:07 NZST